Shipping policy

All internet companies rely on either a domestic national postal service or a variety of third party courier companies. Regardless of the delivery method, every order is monitored and all non-successfully deliveries are carefully scrutinized. We do this to ensure that the systems in place and the third parties who deliver our goods do so with a single aim to get goods delivered with relentless timeliness.

We aim to be in stock 100% of the time.  Therefore, orders received before 2:30pm (GMT) during the working week (Monday – Friday) should be despatched on the same day. 

Product	Delivery Speed	Main exclusions	Delivery costs
Postal Service 1-2 Days	Aim to despacht the next working day		Free - £2.49  (FREE options depending on size and weight)
Postal Service 2-3 Days	Aim to despatch within 2 working days.		Free - £1.99 (FREE options depending weight and size)
Postal Service Tracked Next Day	Aim to despatch the next working day	GY, HS2, IM, JE, KW16-17, PA61-PA75, PA78, PH30, PH41-PH44 and ZE2-3 postcodes	£2.99 - £4.99 (Prices vairy according to weight and size)
Postal Service Tracked 2 Days	Aim to despatch within 2 working days	BT, GY, HS, IM, JE, KW, ZE2 and ZE3 postcodes	£2.49 - £3.99 (Prices vairy according to weight and size)
Courier Service Next Day	Aim to despatch the next working day	CA28 - BNFL site & CA8 Sector 2	£4.99 (Prices vairy according to weight and size)

 

Tracked Services

When your order is shipped, you will receive a shipment confirmation email (typically up to 2 working days from the day after you place the order). This email contains information regarding order tracking and a link to our courier's website with your parcel's unique reference number, if tracked shipping services are selected.

A Delivery Problem - we need to know so we can put it right.

If after 3 working days beyond the promised delivery time your order has not been delivered, email us at sales@go.travel and we will endeavour to look into the matter on your behalf.